Our online platform
has been designed to
your money abroad
as painless as possible.
We see a future where topping up a relatives mobile phone in Bangladesh or Nigeria is no more difficult than paying for a coffee at your local coffee shop.
Monetary distribution on a worldwide scale is restricted only by the practical and financial hurdles created by the financial industry, and we’re here to shake that up.
From either the website or the app, follow our straightforward registration process to set-up your RIIO Money Transfer account. During this process, we’ll ask for you to provide proof of identity and proof of address, which can be provided digitally by scanning your documents, or if preferred, can be physically posted to us.
Once we’ve received your application with the supporting documents we’ll create your account and you’ll be ready to go!
Instead of linking the RIIO Money Transfer app directly to your bank account, we safeguard you by allowing you to pre-load only what you wish to transfer into your RIIO account.
You can top-up your account by credit or debit card, as well as by bank transfer or by paying cash in at one of our branches. Your online account will automatically be updated to reflect your new balance.
Send your money to any of our registered countries as a bank deposit, cash-collection, mobile payment or airtime top-up.
Payments are transferred after being checked by one of our team. We aim to provide same-day transfers on all payments made by 1PM Monday-Friday.
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We partner only with certified processing companies in the countries listed.
We take your custom seriously and go out of our way to provide a service to be proud of. Unlike much of the financial service industry, we value customer service and know that being able to speak to a real person is an important feature to our users.
We guarantee that you’ll receive brilliant customer service every time you interact with one of our team. In fact, if you have any issues at all, we’ll address them promptly and keep you informed throughout the process, ensuring a smooth service at every turn.
How can we help
With so many providers out there who claim to be the best option for money transfer, how do you know which to use? Well, that’s where our customer service sets us apart. If you have a question about a transaction you wish to make, or just want someone to talk you through the process, we’re here to help.